Legal Notice

Identification of the information society service provider

In order to comply with Article 10 of Law 34/2002 on Information Society Services and Electronic Commerce (Ley 34/2002 de Servicios de la Sociedad de la Información y Comercio Electrónico), we inform the User of our details:

• Website(s): www.eixhotels.com.
• Company: PLATJA DORADA SA
• Trade Name: EIX PLATJA DAURADA HOTEL & SPA
• Address: Passeig Colon s/n - 07458 - Can Picafort - ILLES BALEARS NIF: A07189079
• Telephone: 971 50 90 47
• e-Mail: rgpd@eixhotels.com / Registered in the Commercial Register of Palma de Mallorca: Volume 590; Book 508; Section 3; Page 149; Sheet PM-10283

Purpose

The provider, responsible for the website, provides Users with this document to fulfill the obligations set forth in Law 34/2002, on Information Society Services and Electronic Commerce (Ley 34/2002, de Servicios de la Sociedad de la Información y del Comercio Electrónico) (LSSI-CE), and to inform all website users about the conditions of use of the website.

Anyone accessing this website assumes the role of a user, committing to strict compliance with the provisions herein and any other applicable legal requirements.

The provider reserves the right to modify any information on the website without the obligation to give prior notice or inform users, with publication on the provider's website being deemed sufficient.

Responsibility

The provider disclaims any responsibility for information published on its website, provided that such information has been manipulated or entered by a third party unrelated to it.

This website may contain links to third-party content. As the provider cannot always control the content entered by third parties on their websites, it assumes no responsibility for such content. In any case, the provider declares that it will promptly remove any content that may violate national or international law, morality, or public order, proceeding to immediately remove the redirection to such website and informing the relevant authorities of the content in question.

The provider is not responsible for information and content stored, including but not limited to, in forums, chats, blog generators, comments, social networks, or any other means allowing third parties to independently publish content on the provider's website.

This website has implemented relevant security measures to ensure the confidentiality, integrity, and availability of information. We use the HTTPS (SSL) protocol to establish a secure communication channel between the server and the user for the transmission of personal data. Providing this service through a secure server ensures the confidentiality of the information exchanged between the user's computer and the server, as an encrypted connection prevents thirdparty access to the transmitted information. This website has been reviewed and tested to function correctly. In principle, correct operation can be guaranteed 365 days a year, 24 hours a day. However, the provider does not rule out the possibility of certain programming errors, force majeure events, natural disasters, strikes, or similar circumstances that may make access to the website impossible.

Intellectual and Industrial Property

This website, including, but not limited to, its programming, editing, compilation, and other elements necessary for its operation, designs, logos, text, and graphics, is the property of the provider or, if applicable, has a license or express authorization from the authors. All website content is duly protected by intellectual and industrial property regulations and, where applicable, registered in the corresponding public registries.

Regardless of their intended purpose, the total or partial reproduction, use, exploitation, distribution, and commercialization of the content of this website requires the prior written authorization of the provider. Any unauthorized use by the provider will be considered a serious infringement of the intellectual or industrial property rights of the author.

Designs, logos, text, and/or graphics not owned by the provider and appearing on the website belong to their respective owners, who are responsible for any possible disputes that may arise regarding them.

The provider acknowledges the corresponding industrial and intellectual property rights of the owners, and their mere mention or appearance on the website does not imply the existence of any rights or responsibility of the provider over them, nor does it imply endorsement, sponsorship, or recommendation by the provider. To report any possible breaches of intellectual or industrial property rights or any content on the website, you can do so through the email or phone indicated in the provider's identification section of this legal notice.

Accuracy of Information and Minors

All information provided by the User must be truthful. For this purpose, the User guarantees the authenticity of the data communicated through the forms for the subscription of Services. It is the responsibility of the User to keep all information provided to the provider permanently updated so that it reflects their real situation at all times. In any case, the User will be solely responsible for false or inaccurate statements made and for any harm caused to the provider or third parties.

Regarding the use of the services on this website, minors must always obtain the prior consent of their parents, guardians, or legal representatives, who are ultimately responsible for all actions taken by the minors in their care. The responsibility for determining specific content that minors access lies with those responsible, and if they access inappropriate content on the Internet, mechanisms such as computer programs, filters, and blocks should be established on their computers. Although not infallible, these mechanisms are particularly useful for controlling and restricting the materials that minors can access.

Access and Use Conditions

Access to this website is free and open to the User, who agrees to use this website in accordance with the law and this legal notice, as well as with morality and good customs. To this end, the User will refrain from using the page for illegal or prohibited purposes, harmful to the rights and interests of third parties, or that may in any way damage, disable, overload, deteriorate, or prevent the normal use of the computer equipment or documents, files, and all kinds of content stored on any computer equipment of the provider. In particular, and by way of example but not exhaustively, the User undertakes not to transmit, disseminate, or make available to third parties any information, data, content, messages, graphics, drawings, sound or image files, photographs, recordings, software, and, in general, any material that:

(a) is contrary to, despises, or infringes upon the fundamental rights and public freedoms constitutionally recognized, in international treaties, and other applicable regulations;

(b) induces, incites, or promotes criminal, denigrating, defamatory, violent, or generally unlawful actions;

.(c) induces, incites, or promotes discriminatory actions, attitudes, or thoughts based on sex, race, religion, beliefs, age, or condition;

(d) is contrary to the right to honor, personal or family privacy, or the image of individuals;

(e) in any way harms the credibility of the provider or third parties; and

(f) constitutes unlawful, deceptive, or unfair advertising.

Applicable Law and Jurisdiction

For the resolution of all disputes or issues related to this website or the activities carried out therein, Spanish law will apply. The parties expressly submit to Spanish law and the courts and tribunals of the domicile of the person responsible for this website are competent to resolve all conflicts arising from or related to its use.

Cookies Policy

Booking conditions

Data protection

1. DATA CONTROLLER DETAILS

• Company Name: PLATJA DORADA SA (hereinafter, the “Company” or the “Controller”).
• Tax ID: A07189079
• Address: Passeig Colon s/n - 07458 - Can Picafort - BALEARIC ISLANDS
• Phone: 971 50 90 47
• Email for data protection matters: rgpd@eixhotels.com

1.1. Applicable regulations

Our Privacy Policy has been designed in accordance with the EU General Data Protection Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation), and Organic Law 3/2018 of 5 December on Personal Data Protection and Guarantee of Digital Rights.

By providing us with your data, you declare that you have read and understood this Privacy Policy, giving your explicit and unequivocal consent to the processing of your personal data in accordance with the purposes and terms stated herein.

The Company may modify this Privacy Policy to adapt it to legislative, jurisprudential or interpretative developments from the Spanish Data Protection Agency. These privacy conditions may be supplemented by the Legal Notice, Cookie Policy and General Terms that may apply to certain products or services where specific data protection requirements are involved.

1.2. Data Protection Officer

No Data Protection Officer has been appointed.

2. PURPOSE OF PERSONAL DATA PROCESSING

The processing of your personal data is carried out for the following purposes:

- To provide you with information related to the products and services offered by our company as described on this website.

- To carry out the contracting of our services through acceptance of the corresponding quotation/order and/or signing of a commercial agreement.

- To send you news and updates about our company, as well as updates to our catalogue of products and services via email and/or post.

2.1. Data retention period

We will retain your personal data from the moment you give your consent until you withdraw it or request restriction of processing. In such cases, we will keep your data blocked for the legally required periods.

3. LEGAL BASIS AND DATA COLLECTED

The legal basis for processing your data is the explicit consent given through a clear affirmative action (completing the relevant form and ticking the acceptance box) when providing your personal data.

3.1. Consent to process your data

By completing the forms, ticking the “I accept the Privacy Policy” box and clicking to submit the data, or by sending emails to the Company through designated addresses, the User declares that they have read and expressly accepted this Privacy Policy and gives their explicit consent to the processing of their personal data in accordance with the stated purposes.

3.2. Data categories The data collected fall under identification data, such as: Name and surname, Phone number, Postal address, Company, Email address, as well as the IP address from which the data collection form is accessed.

4. SECURITY MEASURES

As part of our commitment to ensuring the security and confidentiality of your personal data, we inform you that the necessary technical and organisational measures have been adopted to guarantee the security of personal data and to prevent its alteration, loss, unauthorised processing or access, taking into account the state of technology, the nature of the stored data and the risks to which they are exposed, in accordance with Article 32 of EU GDPR 679/2016.

5. DATA SHARING

Your data will be shared with companies within the Eix Hotels group: Edificaciones la Torreta SL and Lagotel SA. No data transfers or international transfers are foreseen, except those authorised by tax, commercial and telecommunications legislation or when required by judicial authorities.

6. USER RIGHTS

Any data subject has the right to obtain confirmation as to whether we are processing personal data concerning them. Data subjects have the right to access their personal data, request rectification of inaccurate data or, where appropriate, request deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected. In certain circumstances, data subjects may request restriction of processing, in which case we will only retain the data for the exercise or defence of legal claims. For reasons related to their particular situation, data subjects may object to the processing of their data. The Controller will cease processing the data unless there are compelling legitimate grounds or for the exercise or defence of claims. In accordance with current legislation, you have the following rights: right to access your personal data, right to request rectification or deletion, right to request restriction of processing, right to object to processing, right to data portability and the right to withdraw consent. You also have the right to lodge a complaint with the Spanish Data Protection Agency.

6.1. How can I exercise my rights?

To exercise your rights, you must contact the Controller requesting the appropriate form. You may also contact the competent supervisory authority for further information. Contact details: phone 971 50 90 47 and email: rgpd@eixhotels.com. Please include a copy of an identification document.

7. CONSENT FOR ELECTRONIC COMMUNICATIONS

In accordance with Law 34/2002 of 11 July on Information Society Services and Electronic Commerce, by completing the data collection form and ticking the corresponding box “I accept receiving electronic communications”, you give your explicit consent to receive information about the Company via email, phone, fax or other electronic means.